1. About Us
Ilika Green (Ilika Cleantech Fibre Pvt. Ltd.)
📍 Jalgaon, Maharashtra, India
📞 +91 7391096650
✉️ support@ilika.bio
🌐 www.ilikagreen.com
We provide high-quality corn silage and biomass products to clients across India and internationally. Our services and website are designed for individuals, dealers, dairy farms, and agricultural businesses worldwide.
2. Scope of this Policy
This Privacy Policy applies to:
- Visitors and users of our website (www.ilikagreen.com)
- National and international customers, partners, and dealers
- Communications through phone, email, web forms, or social media
3. Information We Collect
We collect personal and non-personal information to provide and improve our services:
a. Personal Data
- Full name, company name
- Email address, phone number, address
- Country/region, business type
- Data submitted via web forms, WhatsApp, email, or business communication
b. Technical/Usage Data
- IP address
- Device type and operating system
- Browser and language
- Time zone, location (based on IP)
- Referring website, page views, session duration
c. Cookies and Similar Technologies
We use cookies and other tracking tools to:
- Enable site functionality
- Analyze traffic (via Google Analytics)
- Improve speed, performance, and user experience
You can manage cookie preferences via your browser settings.
4. How We Use Your Data
We use your data for the following legitimate business purposes:
- To provide requested services or information
- To respond to inquiries and customer support requests
- To manage orders, dealerships, and product shipments
- To improve our website, products, and user experience
- To send marketing emails (only with your consent)
- To comply with legal or regulatory obligations
- To protect against fraud and abuse
5. Legal Bases for Processing (International Compliance)
We process your data under the following legal bases, depending on your location:
- Consent (GDPR Article 6.1(a))
- Contractual necessity (Article 6.1(b))
- Legitimate interest (Article 6.1(f))
- Legal obligation (Article 6.1(c))
If you’re in the EU/EEA, you may withdraw consent at any time by emailing support@ilika.bio.
6. International Data Transfers
Since we are based in India, your data may be processed and stored in India or other countries where we or our third-party providers operate.
We ensure adequate protection for international data transfers through:
- Standard Contractual Clauses (SCCs) (for EU customers)
- Data Processing Agreements (DPAs) with vendors
- Compliance with applicable local laws
7. Data Sharing & Disclosure
We do not sell your personal data. We may share data with:
- Our internal teams and subsidiaries
- Logistics, payment, or IT service providers
- Legal, regulatory, or government authorities (when legally required)
- Web analytics and advertising platforms (e.g., Google)
All vendors are contractually obligated to protect your data.
8. Data Retention
We retain personal data only as long as necessary for:
- Business operations
- Legal and tax compliance
- Dispute resolution
You may request deletion of your data unless retention is legally required.
9. Your Rights
Depending on your jurisdiction (India, EU, California, etc.), you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion (“Right to be Forgotten”)
- Object to processing or request restrictions
- Withdraw consent
- Data portability (EU/UK)
- File a complaint with your data protection authority
📧 To exercise your rights, contact support@ilika.bio
10. Security of Your Information
We take appropriate technical and organizational security measures to protect your personal data:
- SSL encryption
- Secure servers
- Access controls
- Regular audits and monitoring
Although no system is 100% secure, we follow best industry practices to minimize risk.
11. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If we become aware that a minor has shared information, we will take steps to delete it.
12. Third-Party Services and Links
Our website may include links to third-party websites or use third-party tools. These are governed by their own privacy policies, and we encourage you to review them before sharing any personal information.
13. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in law, technology, or business operations. All updates will be posted on this page with a revised “Effective Date.”
14. Contact Us
For questions, feedback, or data requests, please reach out to:
Ilika Green (Ilika Cleantech Fibre Pvt. Ltd.)
Jalgaon, Maharashtra, India
📞 +91 7391096650
✉️ support@ilika.bio
🌐 www.ilikagreen.com